Our Products
How can I place an order?
Choose one or more products. Select the size that you want, and then add the products to your shopping bag. Finally, click the shopping bag to log in and follow the steps to place your order.
What can I do if I experience some trouble placing an order?
Please contact Maui Studios customer care by sending an email to info@maui-studios.com.
My Delivery
What countries do you ship to?
We ship to all countries within the European Union, as well as to the United States and Canada.
What are the shipping times and charges?
The carrier is PostNL. Shipping is charged at as follow
Domestic Standard Delivery Netherlands: 6,95 Euro
Standard Delivery with Track & Trace EUR zone 1*: 13,00 Euro
Standard Delivery with Track & Trace EUR zone 2*: 18,50 Euro
Standard Delivery with Track & Trace Worldwide: 24,30 Euro
*EUR1 Belgium, Denmark, Germany, France, Italy, Luxembourg, Austria, Spain, UK, Sweden.
*EUR 2 All other countries in Europe
How can I track the delivery of my parcel?
A "track and trace code" allows you to track the delivery of your parcel.
Can I modify my order?
To modify an order, please contact info@maui-studios.com as soon as possible, and we will let you know what we can do.
How can I be sure that my order has been confirmed?
You will receive an email once your order has been confirmed.
How soon will my order be processed?
Our prints will take between 5 working days to be send.
Pleas allow 20 days for shipment.
How can I view the status of my order?
You will receive an email to notify you that status of your order. Please email info@maui-studios.com with any questions regarding your order.
Payments
Is my payment secure?
During the payment process, the padlock symbol will appear in your browser to confirm that your connection is encrypted and secure. Authorization servers are then consulted in order to verify the payment data and combat abuse and fraud. SSL encryption technology ensures the security of the data that you enter during the banking transaction.
What are the means and conditions of payment?
All transactions on the maui-studios.com website take place in EUR€. We accept the following payment methods: iDEAL, all credit cards, Apple Pay, as well as Paypal.
When using money transfer, we send your parcel only after receiving payment.
Can I change the shipping address once my order has been confirmed?
Once your order has been confirmed, if you want to change the shipping address, please contact Maui Studios as soon as possible, by e-mailing your request to info@maui-studios.com, although we will do our best, we cannot guarantee that such requests can be taken into account.
I have not received my parcel. What should I do?
In case of a problem, please contact us by sending an email to info@maui-studios.com
Returns
I would like to return a product. What should I do?
Prints cannot be returned or exchanged after despatch.
For all problems with our products such as damaged goods, defective products or products missing please contact us by sending an email to info@maui-studios.com.
Where can I get more information about Mauiverse?
You can stay informed by following the official Maui instagram account: @the.mauiverse. If you require anything in addition, you can send an email to info@maui-studios.com
